ok. so as a member of the human race living in edmonton it is in my genetic predisposition to HATE telus and all things associated with their shitty customer service...
but here's the thing, no one ever gets to deal directly with telus. in the case of phone service you have to deal with either the internet or some poor underpaid (and now striking) kid...the actual beuracracy remains untouchable. in the case of cell service most of the time, or in my experience you have to deal with an independent retailer commisioned to sell telus cell service.
this is when i rage. i know it's not the fault of the employees who work at edmonton cellular and is entirely the fault of the mega-shitheads at telus itself but god goddamn why do they have to make everything so fucking difficult...i have walked into one of those stores on 4 seperate occasions...each time i left full of rage and the overwhelming desire to kill a kitten or something...or, not a kitten but an edmonton cellular employee for sure...
anyhow, this morning came and meant another trip to edmonton cellular. see, i have been using my cell phone too much and need to up my plan minutes...so i go in there with my dad/boss (the phone is registered to the company so he has to be there to make changes-a discovery from a previous battle) and i was ready for battle.
but stupid telus...i expect the worst and what do i get? some of the best fucking customer service i have had in months...easy, quick, dude didn't try to upsell me on a bigger plan...nothing...all i got was kindness and simplicity. the two things i least expected.
so then what do i do...i have all this pent up energy that i was expecting to be able to take out on some unwitting edmonton cellular employee and then blog about how annoyed i was and then go eat some cookies or something...
now what i am i supposed to do with all this rage? blog about how i couldn't get the rage out...
WHAT THE HELL?
actually, i did get a bit of the rage out earlier this afternoon because this dude came into work and whenever he comes in he makes me horribly uncomfortable and i always want to take a shower after he goes.
he's one of those guys who's scamming all the time, who comes too close when he talks to you and just FEELS inappropriate the entire time he's around you...
so it wasn't exactly a spot for my misplaced telus rage but at least i had somewhere to put the bad feeling i expected to have this morning...
thank god for creepy freaks to get rid of unused telus rage!
m.
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2 comments:
You have unused RAGE???
Call Aveda.
433-7115.
My suggestion is just to boycott. If some product is a pain in the ass, just skip it. Throw your phone out. Do you really need to be able to call people all the time, and do you really want people to be able to reach you at anytime? We all did fine without cell phones for a long time - maybe we can do it again.
The only way to piss these fuckers off is not to give them your money.
Ok, I'll step off my soapbox now. I have too much crap as well - I wish I could follow my own advice :)
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